first time using

Dear customer, thank you for supporting “TGILive”! Please read the following information in detail before purchasing to ensure your rights. Once you have placed the order, it means that you have agreed to all the contents of the following shopping notices, and you cannot modify the order content. Please forgive me for any inconvenience caused!

Shop

You can find the product you need through the web page guide or search without logging in, and then press the “Add to Cart” button to purchase, or press the “Favorite” button to facilitate the following times to make a purchase.

Register as a member when you make your first purchase

You can purchase products without logging in. Click “Fill in order information” to fill in the order information and membership information. After completing this step, you will become a member of TGILive. After the above steps are completed, press the “Confirm Order” button, and then enter the third-party trading platform to make a payment. After completing the payment, it will display “Successful Shopping”, and then we will send you an order notification letter. You can also go to the member The center checks orders and shopping records.

Freight Calculation Method

・If the amount of a single checkout order is less than NT$1,000, a shipping and handling fee of NT$60 will be charged regardless of the region.

・Shipping fee will be waived for orders over NT$1,000 in a single checkout order in mainland Taiwan.

・For the outer islands of Jinma Penghu, a shipping fee of NT$150 will be charged regardless of the amount.

Coupon code use

After entering the discount code in the “Discount Code” field at the bottom of “Step.1 Confirm Shopping List Page”, the discount amount of the discount code will be displayed. If the discount code is not used due to other factors, a reminder that the discount code cannot be used will appear , please confirm the validity period of the coupon code, if you have any questions, please contact the customer service staff by email.

・Each set of promotional codes can only be used once, and cannot be used in conjunction with other promotional activities or promotional codes.

・The minimum credit amount for a single order is based on the TGILive event announcement.

・Coupons must be used within the usage period stipulated in the event.

・In case of force majeure or other factors, TGILive cannot provide the original discount, TGILive reserves the right to modify the discount.

choose the payment method

The current payment methods are: credit card one-time payment, credit card 3, 6, 12 period 0 interest rate, cash remittance, supermarket payment

• Credit card one-time payment, installment
  • This site accepts VISA, Master, JCB, and UnionPay cards. After entering the information, wait for the bank to authorize, and fill in the last three digits next to the signature column on the back of the credit card to facilitate fast and safe order processing. Adopt the most secure encryption mechanism of SSL 128 bits.
  • 0 interest rate for 3 installments in the whole library; 0 interest rate for 6 installments with a checkout amount over RMB 3,000; 0 interest rate for 12 installments with a checkout amount over RMB 10,000.
  • Cooperative banks: China Trust, Taishin, Yushan, Fubon, Far East, Yongfeng, Cathay United, South China, Risheng, Lotte, Antai, Federation, Mega, Taichung Commercial Bank, Bank of Shanghai, KGI, HSBC, DBS , Xinguang, Heku, Zhangyin, Yiyin, Yuanta, Yangxin, Taiwan Enterprise Bank, Huatai, Sanxin Commercial Bank
  • This site accepts VISA, Master, JCB, and UnionPay cards. After entering the information, wait for the bank to authorize, and fill in the last three digits next to the signature column on the back of the credit card to facilitate fast and safe order processing. Adopt the most secure encryption mechanism of SSL 128 bits.※The payment date depends on each credit card company.
• supermarket payment
  • You can choose 711, Family Mart, OK, and Laierfu to pay. The payment period of the supermarket code is 7 days. Please make the payment within the time limit. If you cannot obtain or lose the supermarket payment code, please contact the customer service staff of Living Life, or Re-order.
  • For the procedure, please refer to ECPAY
• cash remittance
  • After the order is established, an exclusive payment virtual account will be generated, please remit within three days. If you cannot obtain or lose your virtual account, please contact the customer service staff of Home Life, or place a new order.
  • 操作流程可參閱ECPAY

Product delivery

・Please be sure to confirm that the recipient’s name, mobile phone and address fields are filled in correctly to ensure your receiving rights.

・One order only accepts one delivery method, if you need to deliver the product to more than two addresses, or want to deliver in different ways, please order in batches.

・The home delivery staff may contact you before delivery, please keep your mobile phone unblocked and pay attention to incoming calls.

・Please refer to “Shipping Questions” for more details.

complete shopping

If “Order Successful” appears on the webpage, the system will send the order information to Eail, you can also go to the “Member Center”> order inquiry> to view the order record.

contact us

If you need to contact the TGiLive living team or have questions not listed on other websites, you are welcome to use the following methods to contact us!

Membership Questions/Customer Service

info@tgilive.com

TGiLive home life fan group private message

https://www.facebook.com/TGiLiveTW/

cooperation proposal

Thank you for your support and appreciation for TGiLive, and you are welcome to join our cooperative manufacturers or media cooperation.

Please send your marketing cooperation proposal or business cooperation product information introduction, pictures and company introduction and contact information to info@tgilive.com Subject of the letter: business cooperation (or marketing cooperation).

After the business and marketing unit receives your information, it will evaluate and reply and contact within about 1-2 weeks, thank you.

Membership issues

Q1: What should I do if I forget my account?

A: In order to protect consumers’ personal information, TGILive Living cannot provide email account identity comparison service, please register a new account.

※Thoughtful reminder: Single mailbox is only for registering a single account, if this email address has been registered, the system will tell you that you cannot register repeatedly, or you can retrieve your original registered account.

Q2: What should I do if I forget my password and cannot log in?

A: Please click “Login” at the top right of the website, select “Forgot Password”, fill in your registered e-mail, the system will send a reset password letter to your registered e-mail, please Use the temporary password provided in this letter to return to the home life website to log in.

※It is recommended that you reset a new password in the Members Area after logging in > this time to facilitate your next shopping login.

Q3: How can I modify my personal information?

A: You can log in and click “Member Center” at the top right of the page to edit the data according to your needs.

Shipping issues

Q1: When will I receive the goods after placing the order?

A: When purchasing products, please pay attention to the shipping instructions in the purchase instructions on the product page

・ After the order is placed, the product will be shipped according to the order number (delivery within 2~5 working days), depending on the operation time of the logistics company.*Please do not use a PO Box for your delivery address.

・ Products marked as “pre-order” on the product page will be marked mainly on the date of actual shipment or production. (Not applicable to 2~5 working days shipment.) ）

・ The delivery method is delivered by logistics home delivery.

・ If there are weekly holidays or holidays (national holidays), the financial institution’s system cannot immediately enter the account on the holiday, and the delivery time will be calculated based on the date of actual reconciliation.

※In case of force majeure, such as typhoons, earthquakes, floods… etc., will be handled according to the situation at that time.

・ We apologize for any inconvenience caused by the suspension of shipping and customer service on weekly holidays and holidays.

・ Please make sure that the delivery address you left has a person arriving to sign for delivery.

Q2: Show shipped but not received?

A: When you receive the product shipment notification letter from “TGI Home Life”, it means that the product has been shipped by the manufacturer. After the product is shipped, it will be delivered by logistics. The process will take about three to four working days. Please wait patiently.

Q3: Will I receive multiple products at one time?

A: If the purchased products are different brands, they will be sent by different manufacturers, and the goods will arrive one after another, thank you for your patience.

Q4: How can I check the status of the shipping order number online?

A: Please log in first, and click your name in the following screenshot, and click the order record to check your order status, or write to the customer service center (Email: info@tgilive.com

), we will assist in checking the shipment progress.

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Return issues

TGiLive provides a seven-day appreciation system and a single return system to simplify the process, so that you can get the spot goods you need faster.

Within the seven-day appreciation period after receiving the product [including holidays], you can directly apply for partial return or full return online, and the return shipping fee will be borne by ‘TGILive Life’.

・ The appreciation period is not a trial period, and returns cannot be accepted if the seven-day appreciation period is exceeded.

・ If the same order is returned more than 2 times under any factor, the customer must pay the shipping fee by himself.

・ If you want to return the product, all returned products, accessories, and gifts must be new and complete, and the outer packaging and product opening must not be opened.

・ If the product is damaged due to improper human use, we will not accept return or exchange. Please check the items when you receive them, and write to us within two days to inform you that you cannot return the goods within the time limit, and thank you for the inconvenience.

・In the case of non-defective goods and shipping errors, the buyer will bear the return postage, and the refund must be minus the transfer fee.

※Customer service time: Monday to Friday (national working days) 10:00-18:00 – beware of fraud! The customer service specialist is not necessary and will not take the initiative to contact you by phone!

Return Q&A

Q1: What should I do if the dimensions do not match?

A: If you have any need to change the size or style, please refer to the return procedure.

Q2: Can I add (change or cancel) the products I purchased?

A: In order to ensure a smooth shipping process, orders after payment are completed cannot be cancelled or changed, please be sure to pay attention before placing an order. If there is any exchange or cancellation of the product, please refer to the return procedure.

Q3: How do I return a product?

A: Please contact customer service within the 7-day appreciation period. We will provide you with a return statement. Please fill in the return statement and send it back, and keep the complete packaging of the product. After confirming your return, ” TGI Home Life” will send a specialist to pick up the package within five working days, and then reply to the follow-up processing progress by mail.

Return request instructions

・ Returned goods must be returned in complete with accessories, gifts, guarantees, original packaging, and the integrity of all accompanying documents or materials, and no refund will be given if damaged (except for defective products).

・ TGiLive will take a photo and reconfirm the integrity of the product after receiving the returned product, and no refund will be given if the product is missing.

・After the return request is completed, TGiLive will contact you for return and collection. After the pick-up is completed, please keep the home delivery receipt for future reference.

・ Please note that the return request will be automatically cancelled within 7 working days from the day after the return request is made, and if the return cannot be completed because the product cannot be contacted or the product has not been returned, the return application will be automatically cancelled and it will not be possible to apply again.

・ If the purchase of the product is offset by a discount coupon, the discount coupon must be returned when returning the product.

Remind you

・ Please do not directly attach the outer box of the product to the logistics slip, please add an outer packaging bag to avoid damaging the outer box or original packaging of the product, affecting your rights and interests in return.

・ Please attach the name, telephone number, order number, and address to the outer packaging of the returned product to facilitate the return operation inquiry.

Q4: What should I do if I receive a defective and incorrect product?

A: In case of “defect/delivery error” products, please make sure to keep the product brand new and the outer box intact, and contact customer service within the 7-day appreciation period. Please provide a photo of the product first, and we will provide you with a return statement , and then please fill in the return detailed form and return it, and keep the complete packaging of the product. “TGI Home Life” will send a specialist to pick it up within three working days, and then reply to the follow-up processing progress by mail. If the customer service staff accepts and determines that it is not a human defect, we will send the original product back and the consumer will bear the shipping fee.

Q5: Under what circumstances can I not return the goods?

A: In accordance with “Article 19 of the Consumer Protection Act and the “Applicable Guidelines for Reasonable Exceptions to the Right to Terminate Communication Transactions” announced by the Consumer Protection Division of the Executive Yuan, unpacked personal hygiene products cannot be used due to hygienic and safety considerations. Accept returns.

・ Returns cannot be accepted after the seven-day appreciation period

・ When you choose 7-11 pickup, if you cannot pick up the goods at the designated time, the goods will be automatically collected, and the return cannot be applied for and the fee cannot be refunded.

・During the shipping process, the outer box occasionally collides and extrudes, but it does not damage the integrity of the inner box product, and if it is only dented in the outer box, it will not be returned! If you strictly require the complete outer box, please think twice before purchasing.

・ Beauty and color cosmetics are private products that cannot be opened or trialed, and once opened or used, the right to return will be affected.

・ When the product is uncomfortable after use due to the ingredients or contents of the product.

・ The product deteriorates due to improper storage.

・ The color of the image may be slightly different due to the use of different brand screens and different resolutions, please refer to the actual color.

・ The appearance of the product and box must not be scratched, damaged, moisturized, or written in words.

・ If the product is opened, used, or disassembled, it lacks integrity and loses its resale value, which will affect the return authority.

・When trying on, the clothes are stained with artificial imperfections such as powder makeup or other stains

・Abnormal try-on, dirt or smell that has been used (e.g. perfume, smoke…) etc.)

・ Safety stitching/nailing of intimate clothing (e.g. underwear, socks…) etc.)

・The product has been launched, the accessories are incomplete, or the hang tag trademark has been cut (for special packaging products, please be sure to return all packaging accessories)

・ External damage or scratches to various parts of the product caused by wearing the product will affect the return authority.

・ Personal hygiene/cleaning products/consumable products, once opened, except for the defect of the product itself, will affect the return authority.

・If the website indicates “No return service available”, lucky bags, and intimate underwear (based on hygiene principles).

The above cannot be returned or exchanged, except for the defacement of the product itself or during transportation.

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Payment method

At present, the payment methods are: one-time payment by credit card, 0 interest rate of credit card 3, 6, 12 periods, cash remittance, and supermarket payment

Credit card lump sum, installments

This site accepts VISA, Master, JCB, UnionPay cards, enter the data and wait for the bank’s authorization, fill in the last three digits next to the signature column on the back of the credit card, so as to facilitate fast and safe order processing. SSL 128 bits are the most secure encryption mechanism.

0 interest rate for 3 periods of card swiping in the whole library; 6 periods of 0 interest rate for settlement amount of more than 3,000 yuan; If the settlement amount is more than $10,000, enjoy 12 periods of 0 interest rate.

Cooperative banks: China Trust, Taishin, Yushan, Fubang, Far East, Wing Fung, Cathay Shihua, South China, Risheng, Rakuten, Aetna, Federal, Mega, Taichung Commercial Bank, Bank of Shanghai, KGI, HSBC, DBS, Shin Kong, Heku, Changyin, Yiyin, Yuanta, Yangxin, Taiwan Enterprise Bank, Huatai, Sanxin Commercial Bank

This site accepts VISA, Master, JCB, UnionPay cards, enter the data and wait for the bank’s authorization, fill in the last three digits next to the signature column on the back of the credit card, so as to facilitate fast and safe order processing. SSL 128 bits are the most secure encryption mechanism.

*Payment dates vary depending on each credit card company.

Supermarket payment

You can choose 711, Family Family, OK, Lerfu payment, the payment period of the supermarket code is 7 days, please be sure to pay within the period, if you cannot obtain or lose the supermarket payment code, please contact the customer service staff of home life, or place a new order.

For the operation procedure, please refer to ECPAY

Cash remittance

After the order is established, a dedicated payment virtual account number will be generated, please send money within 3 days. If you cannot obtain or lose your virtual account, please contact the customer service staff or place a new order.

For the operation procedure, please refer to ECPAY

・ Note: Select the debit card of any bank on the checkout page and transfer to the ATM of the same bank to enjoy a handling fee of 0 yuan; For ATMs, an interbank handling fee of $15 will be charged.

・ If you do not have a bank card provided on the checkout page, you can choose or click on other financial institutions to make payment, and an interbank handling fee of 15 yuan will be charged.

・ Example: Yushan Financial Card can enjoy 0 yuan handling fee for transferring money at Yushan ATM; Yushan Financial Card transfers at non-Yushan ATMs charge a handling fee of 15 RMB/transaction.

・ ATM ATMs, you can choose the function button of transfer/transfer out (maximum payment of 30,000 yuan) or payment (unlimited limit of 30,000 yuan); To use a First Bank ATM, please select the Pay button.

・Bank ATMs that apply to the [Pay Payment] function: Taishin Bank, Yushan Bank, China Trust, South China Bank, First Bank, Fubon Bank, Bank of Taiwan, Land Bank, Changhua Bank, Wing Fung Bank, Cathay United Bank. (No limit of $30,000)

・ If the amount is wrong, late payment, or duplicate payment in the ATM payment account of each bank, the ATM payment account information is checked through the bank-side mechanism, and Greenworld Technology cannot block orders with wrong amount, late payment, and duplicate payment.

・ If you need to use online banking for ATM payment account, you must apply to the bank to open the “non-agreed transfer” function.

Privacy Policy

TGiLive Privacy Statement of the online shopping platform

The following statement explains to you the purpose, type, scope and method of use of personal information collected by TGiLive online shopping platform, as well as the rights you have exercised; If you have any questions about the privacy statement of TGiLive online shopping platform, the following related notices, or related matters related to personal data protection, you can contact the TGiLive online shopping platform customer service center, and TGiLive online shopping platform will reply as soon as possible.

Scope of application

The TGiLive Online Shopping Platform Privacy Statement and the notices contained therein only apply to websites owned and operated by TGiLive Online Shopping Platform. TGiLive Online Shopping Platform website may contain many links, or goods or services provided by other partners and individual stores, please refer to the privacy statements of such linked websites, partner websites or individual store stores and notices related to personal data protection, please refer to the respective linked websites, partner websites or individual store online stores.

Purposes and Categories of Personal Data Collection

TGiLive Online Shopping Platform may collect your name, contact information (including but not limited to telephone, E-MAIL and address, etc.), information necessary to complete collection of payment or payment, IP address, and other personal information that can directly or indirectly identify the user. In addition, in order to improve service quality, the TGiLive online shopping platform will record the user’s IP address and browsing activities on the relevant websites or apps of the TGiLive online shopping platform according to the nature of the services provided (for example, Software and hardware used by users, webpages clicked, APPs downloaded) and other data, but these data are only used for traffic analysis and network behavior investigation, so as to improve the services of related websites of TGiLive online shopping platform Quality, not associated with a specific individual.

Use of Personal Data

TGiLive The personal data collected by the TGiLive online shopping platform that can identify users is only processed and used by TGiLive online shopping platform within it and in accordance with the purpose of collection, unless specified in advance, or necessary to complete the provision of services or fulfill contractual obligations, or in accordance with relevant laws and regulations or orders or requirements of competent authorities, TGiLive online shopping platform will not provide personal data sufficient to identify users to third parties ( Including domestic and overseas), or transferred for use other than the purpose of collection. TGiLive Online Shopping Platform will continuously store, process and use relevant information.

Data Security

TGiLive Online Shopping Platform will maintain the security of ViewBag.OfficialShopInfo.ShopName personal information with reasonable technology and procedures that meet industry standards.

Data Subject’s Rights

The data subject may request access to, access to or a copy of his/her personal data. If your personal information is changed, or if you find that your personal information is incorrect, you can request to the TGiLive online shopping platform to modify or correct. When the purpose for which the personal data was collected ceases or the period expires, you may request the deletion, cessation of processing or use of the personal data. However, this does not apply to those who are necessary for TGiLive to perform duties or business on the online shopping platform.

Cookie

For the convenience of users, the TGiLive online shopping platform website may read the cookie data stored in the user’s computer. Users can cancel or limit this function through the browser settings, but they may not be able to use some website functions. If you want to know how to cancel or limit this function, please contact the customer service center of TGiLive online shopping platform.

Google Analyics advertising features

The Service has the Google Analytics advertising feature installed. This function is only used to provide TGiLive online shopping platform to analyze advertising efficiency and optimize the use process, if you want to disable the Google Analytics advertising function, it is recommended that you refer to the non-disclosure method provided by Google to disable the service.

effect

If you are unwilling to provide the relevant personal information required by various services or transactions to TGiLive online shopping platform, and agree that TGiLive online shopping platform will use such personal data in accordance with laws and regulations, as well as this privacy statement and its related The content of the notice is related to the collection, processing, utilization and international transmission of personal data. TGiLive online shopping platform will respect your decision, but according to the nature or conditions of each service, you may not be able to use the service or complete the relevant Transactions, TGiLive is an online shopping platform and reserves the right to agree to provide such related services or complete related transactions.

Right to Amendment

TGiLive Online Shopping Platform has the right to amend this Privacy Statement and related notices at any time, and may publish it on the TGiLive Shopping Platform website after the amendment without prior notice, and you can read the revised privacy statement and related notices at any time on the TGiLive Online Shopping Platform website.

You are welcome to join the TGiLive online shopping platform

Article 1 (Definitions)

1. The meanings of the terms used in this agreement are as follows: TGiLive Digital Integration Co., Ltd. (hereinafter referred to as the Company)
2. “Service” means the various websites currently operated or in the future operated by the Company (hereinafter referred to as the Shopping Platform) and the services provided therein.
3. “User” refers to individuals (including members and non-members) who log in, register or use the services provided by TGiLive on the various websites currently or in the future operated by the shopping platform and the various services provided.
4. “Member”, the membership account of TGiLive shopping platform refers to the membership of TGiLive shopping platform to facilitate your use of various services of TGiLive shopping platform. personal.
5. “TGiLive shopping platform ID” refers to the general ID system that this shopping platform provides members with a unified account login function in order to facilitate members to log in more easily and use the services developed by this shopping platform around the world.
6. “Transaction” generally refers to the behavior of the user to buy or sell goods or provide services due to the use of the server of this shopping platform or the various shopping, auctions, and participation in lucky draws provided by other websites through this service.
7. “Product or service provider” refers to the provider or individual of goods or services such as stores on the TGiLive shopping platform market, sellers in the auction network, and inviters of group purchases.
8. “User information” refers to the relevant personal information and various transaction information provided by the user to the companies of this shopping platform. (Including information collected under Article 11.)

Article 2 (Member of TGlive living shopping platform)

Users and members can use the services of this shopping platform website in accordance with the conditions set by this shopping platform. However, sometimes it is necessary to log in, register or agree to the special matters separately stipulated by the companies on this shopping platform.

Members shall not arbitrarily discount, transfer, sub-loan, mortgage, set burdens or transfer or dispose of all rights conferred by this shopping platform based on membership status or through the use of this service.

Article 3 (Regulating Subject and Time)

This statute applies to all users, and they are deemed to have known and fully agreed to abide by all the stipulations of this statute after completing the login and registration procedures or starting to use the services provided.

Article 4 (Member Registration Procedures)

Those who agree to abide by this statute and apply for membership will have membership after completing the required login and registration procedures. Member login and registration procedures are all handled by the person himself, and proxy login and registrants will not be recognized. In addition, those who have been disqualified from membership in the past, or those who have been judged inappropriate by the company may not be able to apply for membership.

When registering as a member, please read the relevant precautions carefully and enter the necessary information correctly in the required fields.

Each person can only apply for one membership of the Service, and under a few special circumstances and special recognition by the Company, the applicant can have a plural membership with different attributes.

Minors under the age of 20 should be accompanied by their parents (or guardians) to read, understand and agree to all the contents of this agreement (including future modifications and changes) before they can continue to log in, register and use the service. When users use or continue to use this service, it is presumed that their parents (or guardians) have read, understood and agreed to accept all the contents of this agreement at the time and subsequent amendments and changes.

Support TGlive living shopping platform ID service, although members can use various services provided by this shopping platform through the account of this service, but in some cases may need to log in separately, register other accounts other than this service, or may It is necessary to log in, register or agree to the terms of use of these services for additionally specified matters, so please pay attention to and confirm the terms of use that are separately prompted when using these services to perform additional login and registration procedures.

Article 5 (User ID and Password Management)

Member accounts and passwords should be properly kept and kept confidential by members themselves, and passwords should be changed regularly to avoid being known by others. When the member account number and password entered in accordance with the prescribed method are consistent with the login registration information, regardless of whether it is entered by the member himself or not, it is deemed to be used by the member himself, even if it is stolen, improperly used, or otherwise the company cannot identify whether it is personally used by the member The shopping platform shall not be responsible for the damage caused by this situation. If a member finds or suspects that his or her member account and password have been misused or used improperly by a third party, or has any security concerns, he or she should immediately notify the company, and the company will take appropriate countermeasures, including but not limited to suspending the member account Processing and subsequent use of transactions generated.

Article 6 (Change of Boarding Information)

If there is any change in the information that has been logged in, registered or provided, the user should immediately apply for the change. If there is any damage caused by not making the change, the shopping platform will not bear any responsibility. In addition, the transactions completed before the change are still carried out according to the information before the change; if you need to notify the product or service provider of this relevant transaction information, please contact the product or service provider directly.

Article 7 (Withdrawal of Member)

If a member wishes to withdraw from membership of TGIlive, the member must complete the prescribed withdrawal procedure.

After completing the withdrawal procedure, the membership and related rights and interests will be lost, and the member account can no longer be used to enjoy or use the membership services of the company and the shopping platform (including but not limited to coupons of the TG Live shopping platform, etc., and TG Live shopping All services covered by the platform ID), you will no longer be able to browse, query or access past service usage records, and you will not be able to apply for reinstatement of the member account.

After withdrawing from membership, you will not automatically cancel your subscription to the newsletter, if you wish to cancel, you can visit the relevant page at any time to cancel your subscription.

Article 8 (Buying, selling or other transactions on TGIlive)

The sale of goods, services or other transactions between the user through the server of this shopping platform or other websites linked to this service and the goods or service providers shall be regarded as the relationship between the user and the goods or service providers. In direct transactions, each such sale or other transaction relationship exists only between the user and each such commodity or service provider. Except that each company on this shopping platform is the provider of the transaction, each company on this shopping platform is not a direct party to the transaction, and does not bear any responsibility for the transaction itself. Therefore, users should seek their own disputes from the commodity or service provider regarding the quality, content, delivery, warranty, defect guarantee and other transaction matters of the commodity, service, or other transaction subject matter of the commodity or service provider. solve.

The name, price, content, specification, model and other relevant information of the subject matter of the transaction recorded on the product transaction page of each company on this shopping platform are part of the contract between the user and the product or service provider. The user agrees to place an order and conduct transactions according to the mechanism provided by this shopping platform to confirm the type, quantity and price of the goods. However, the completion of the order does not mean that the contract is established. If the transaction conditions are wrong, the goods are out of stock, the service cannot be provided, Or if there are other justifiable reasons, the commodity or service provider may reject the transaction within two working days after placing the order. Users may exercise relevant rights in accordance with Article 19, Item 1 of the Consumer Protection Law. The specific content and methods shall be determined by the product or service provider itself and announced on its website or product page. The method of expressing the user’s agreement with each company, product or service provider of this shopping platform can be done by email or the system form set up by each company of this shopping platform.

Article 9 (Disclaimer of the Shopping Platform)

Please contact the product or service provider directly about the content of the product or service provider, the information recorded on the product service website, or the handling of personal information by each product or service provider. Based on respect for intellectual property rights, the shopping platform has not made a substantive review of the content provided by each product or service provider, and users should carefully judge the authenticity and legality of such content, and whether it involves infringement of the rights of third parties, etc., and this shopping platform does not provide any guarantee.

The shopping platform shall not be liable for any damage caused by system interruption, delay, suspension, data loss, improper access to communication transmission lines or computer obstacles, etc., and the consequential and several damage or loss of this service or data thereby.

This shopping platform will maintain the computer system used so that it has the security that can be reasonably expected at the time of providing the service, but it does not guarantee that the e-mail or its content transmitted by the shopping platform webpage, server, domain, etc. will not Contains harmful substances such as computer viruses; nor does it guarantee that the transmission and storage of emails, files or data will be correct without disconnection and errors, etc., and damages caused by failure, loss or error in the transmission or storage of such emails, files or data , the company is not liable for compensation.

Although the shopping platform will provide relevant advice information to users or product or service providers as appropriate, and users may obtain information or suggestions through the use of this service or other websites linked through this service, this shopping platform does not guarantee that it is completely correct and does not incur any liability arising therefrom.

The shopping platform shall not be liable for any damage caused by the user’s violation of this agreement.

The shopping platform does not guarantee the legality, trustworthiness, timeliness, or completeness of any search results or links to other websites or network resources. The Shopping Platform shall not be liable for any damages arising from links to websites other than those belonging to the Shopping Platform. Websites operated by other companies are the responsibility of each of those companies.

Article 10 (Prohibited Acts)

The User agrees not to use the Service for any illegal purpose or in any illegal manner, and shall comply with all relevant laws and regulations of Taiwan and the international usage practices of the Internet. The following acts are strictly prohibited when using this service:

Acts that violate laws and regulations, or the terms and conditions of this shopping platform, precautions, or other relevant regulations.

Acts that damage the rights and interests or reputation of the shopping platform, goods or service providers, other users, or third parties.

Acts that may adversely affect the body and mind of young people or are harmful to public order and morals.

Acts that annoy, displease, or violate general netiquette and cause disgust to other users, users, or third parties.

Enter false and false information.

Intentionally transmitting or writing harmful computer programs, e-mails, viruses, or infringing on the honor, privacy, trademark, patent, copyright, or other rights of others.

Illegal or improper access to the servers or computers of the Shopping Platform.

Lend, transfer or share the member’s account and password with others. Members shall not transfer, rent or lend their membership or membership rights to any third party.

Publishing, transmitting, sending spam, chain letters, illegal multi-level pyramid schemes, etc.; or store any material that infringes the intellectual property rights of others or violates relevant laws and regulations of Taiwan.

Other acts that are inconsistent with the purpose of use provided by this service.

Article 11 (Matters related to cookies)

In order to authenticate the user’s visit to the website, investigate the user’s access record, usage status and improve the quality of user service, etc., the shopping platform will collect information about the IP address when the user accesses the server of the shopping platform, collect the information related to the body identification code at the end of the mobile phone when accessing the mobile phone, and use the technology (cookie) to collect relevant information such as user access records.

Users who wish to use this service are subject to consent to the provisions of the preceding paragraph and acceptance of cookies. Please note that if you set your browser to reject cookies, you may be restricted or refused to use the functions of this service.

Article 12 (Handling of Member Information)

This shopping platform handles personal information in accordance with the privacy protection policy of this shopping platform, and users also agree to abide by this privacy protection policy to use the services provided by this shopping platform.

Article 13 (Service Activation Notice)

The Service does not provide any express or implied warranty, and the services provided by the Shopping Platform are only provided according to the functions and current conditions of the service at the time of use. In addition, when using each service or function, you must agree to the terms of use of each service and precautions in advance. If a member has enabled the service, it is deemed that he or she has agreed to the terms of use of the service.

Article 14 (Interruption or Suspension of Service, etc.)

In order to provide services in good condition at any time, this shopping platform performs routine relocation, replacement, upgrade, backup, maintenance or maintenance of related software and hardware system equipment according to the announcement; or when there is an emergency maintenance demand; or due to sudden Accidents lead to failure of system equipment; or due to overload of the system, which hinders the operation of service content; this shopping platform may take necessary measures such as interrupting or stopping the provision of some or all services without prior notice or announcement. If the user suffers any damage due to the interruption or cessation of the above service, the shopping platform shall not be liable for any compensation.

Article 15 (Suspension and Disqualification of Specific Members)

1. Under the following special circumstances, the shopping platform may suspend the member’s right to use the service, change the member’s user ID and password, or cancel the member’s membership without prior notice without any liability.
   1. Any act that violates the law or violates the relevant provisions of the Terms of Use
   2. When relocating, replacing, upgrading, maintaining or repairing software and hardware equipment related to member services
   3. When you re-enter the wrong password several times to ensure the security of your member’s data
   4. Suspension or interruption of membership services due to the actions of third parties, acts of God, force majeure or other reasons that are not under the Company’s full control or attributable to the Company.
   5. Other cases where the Company reasonably deems that such measures should be taken.
2. In addition to the provisions of the preceding paragraph, if a member does not log in a certain number of times within the period specified by the Company, the Company may change the user ID and password of the member or cancel the membership without prior notice.

Article 15-1 (Protection of Intellectual Property Rights)

The software or programming used on the website of this shopping platform, all the content presented on the website and related materials (including but not limited to graphics, trademarks, logos, website structure, the composition of website screens, web design, etc.), are owned by this shopping platform or other right holders according to law (including but not limited to trademark rights, patent rights, copyrights, trade secrets, etc.); No one shall use, modify, reproduce, disseminate, interpret or reverse interpret or other restoration works without authorization.

For the purpose of marketing and publicizing this service, the names of goods or services related to this service, graphic materials and artwork crops, etc. (hereinafter referred to as “TGIlive shopping platform trademarks”) are protected by the Trademark Law and the Fair Trade Law in accordance with the law, and no one shall use them without the written authorization and consent of this shopping platform.

The copyright or other intellectual property rights of all crops and materials published, stored and used by the User in the Service shall remain the property of the User or other legal right holders, provided that the User must guarantee that such works or materials do not violate laws and regulations or infringe the rights and interests of third parties or have obtained authorization for legal use; In addition, the User also agrees to authorize the Shopping Platform to store, post on the relevant website and in such manner as the Company deems appropriate, including upgrading or making and converting to various versions or formats for different software/hardware devices, so as to continuously provide comprehensive and far-reaching online browsing, querying, retrieval, offline reading or reception.

Article 16 (Change or Abolition of Service Content)

The Shopping Platform may, at its sole discretion, appropriately change or abolish part or all of the Service Items and publish them on the Service Announcement webpage without separate notice.

Article 17 (Revision of these Rules)

The shopping platform reserves the right to modify this terms of use and each such use specification or agreement at any time, or each shopping platform company shall separately formulate the supplementary rules of this agreement (hereinafter referred to as the supplementary rules). When this Agreement is amended, the amended Terms shall apply. Amendments to these Terms of Use, as well as additions to the rules and conditions, etc. will be posted on the Service Announcement webpage without separate notice, and will take effect when posted on the Website, and users who continue to use the Service after the revision of these Terms of Use are deemed to have agreed to the revised Terms of Use.

Article 18 (Governing Law and Agreed Jurisdiction)

These Terms of Use and the relevant usage specifications and agreements of each service shall be governed by the laws and regulations of the Republic of China, and this Agreement shall be interpreted in accordance with the laws and regulations of Taiwan, and if it is necessary to involve litigation due to this Agreement, the User agrees to use the Taipei District Court of Taiwan as the court of first instance.